Service & Warranties

Service Warranties - Service & Warranties

Service & Warranties


Our Automatic Door Operators are manufactured from high quality materials and under strict supervision to comply with the current Australian Standards for Automatic Door Assemblies. Each unit is checked, tested and warranted to be free from defects in materials and workmanship.

In order to ensure this installation continues to meet the requirements of the Australian Standards and The Building Code Of Australia it is necessary to have quarterly logbook service carried out by suitably trained and qualified personal and the service intervals should not exceed 120 days.

The Warranty

Auto Ingress will undertake to replace or repair at their discretion parts that prove to be defective due to faulty manufacture for a period defined by the warranty form from the date of commissioning.

At Auto Ingress, we offer unbeatable Lifetime warranty on the stainless steel track. and a 5 year warranty on our model LS500, LS300 and LS220B motors.

Risk Free Guarantee

Further to this, Auto Ingress also offers a 90 Day Replacement Guarantee effective from the date of commissioning. Should the product fail to meet the performance specifications for the prescribed project, the said product will be replaced with an alternative product of the customer’s choice equal to the performance specifications.

Special Note: Comprehensive studies in design and manufacture lead to exclusive world-wide design patent on some of our products. All Auto Ingress products carry the highest engineered reliability and performance with a 90 day full replacement performance guarantee.

Auto Ingress Pty Ltd is resolute in gaining recognition and market share by providing a product that is extremely reliable, quality manufactured to the stringent ISO 9001-2000 conditions.

Auto Ingress reserves the right to change any specifications without notice. Please note that the content on our web pages are protected by Auto Ingress’s copyright. The information contained here should not be reproduced, copied, published or distributed in whole or in part without the prior written consent of Auto Ingress.

Service Assistance

Auto Ingress recognises that Service is an integral component to providing the peace of mind necessary for our customers to enjoy their new automatic door systems.

AUTO INGRESS PTY LTD (head office)

Address: 46 Rowland Street,
Slacks Creek QLD 4127 Australia
P.O. Box 825, Springwood
QLD 4127 Australia
Phone: (07) 3290 1500
Fax: (07) 3290 1567

If you experience a service problem or breakdown call us at (07) 3290 1500 or Toll Free in Australia on 1300 138 750.


Coronavirus (COVID-19) Company Notice Click For Info, The Auto Ingress head office has been re-located! You will now find us at 17-19 Cronulla Ct, Slacks Creek, QLD 4127, Australia